Dublin Auto Repair

5

If there were 10 ⭐️’s I would rate them 10!! I forgot to leave a review on my first visit, I thought the service was stellar. I’ve always taken my vehicles to the dealer for service because I’ve always thought that was what you’re supposed to do, however, I was short on $’s and my daughter who lives in Las Vegas found Rich and called him and made an tentative appointment for me so I called him the next day, identified myself and he knew who I was and the make and model of my car. I explained my apprehension, he listened and said he understands but also told me that he takes great pride in what they do at Autowerk and guarantee their services. I was sold. I confirmed the appointment and he delivered on his Promise of proving excellent customer service as well as proving the B Service on my Mercedes SLK. I’ve recently taken my vehicle back to get rear brakes and again, I’m a happy customer having saved a lot of dollars too! I appreciate Rich and his team, they certainly have my customer loyalty.

5

Rich was great to work with and even gave me a couple of options for OEM vs non-OEM parts. He knew I had a deadline as I was going out of town and he finished the work on time, as promised. I will definitely be back for any maintenance or service I need for my BMW.

5

Great service. More importantly great communication and honest opinions. Will not make unnecessary repairs iif you don't need them. Not looking to gauge you like some other shops.

5

Scheduled an appt for oil change and tire rotation in advanced. I was checked in promptly and car was ready within the quoted time. And a complimentary tire rotation! Can’t beat that! Professional and quick! Will definitely use them again!

5

Honest guys, fast service

5

Great job as usual

5

Fantastic service, great advice and spot on .. saved us a lot of money not having to do unnecessary repairs that was suggested to us by someone else. Thank you Richard for your sincere advise, we really appreciate it.

5

Rich and team have been my only mechanics for five years for my Audi’s and Mercedes. They’re trustworthy, honest, and extremely fair, and I now will only buy German cars so that I can keep using their service. If you’re looking for a German car shop, look no further.

5

Brian and Rich save the day again! Came in with a vibration symptom - Both Brian and Rich diagnosed the issue and found other future “pain points” with recommendations on services I should do. In and out quickly and back on to my day. This is how it should be at every shop!

5

Smooth process. Taking good car of my car. Excellent customer service. Very clean work environment.

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